SEAMLESS AI CAREERS SOFTWARE

Visa Sponsorship is not included in our hiring package. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We have been recognized as one of Ohio's fastest growing companies and won 2020 Best Places to Work, LinkedIn's Top 50 Tech Startups in 20, and Purpose Jobs 2023 Best Workplace Culture and Best Work-life balance. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. Seamless.AI has been delivering the world's best sales leads since 2015.

Certification in instructional design or adult learning.Ĭheck out what our employees think about working at Seamless: CLICK HERE.

Familiarity with customer success strategies and methodologies.

Experience with Learning Management Systems (LMS) or similar training platforms.

Minimum one year of customer facing training experience.

Collaborate with cross functional teams to continuously improve training offerings based on customer feedback and changing market trends.

Customize training content to meet the specific needs of different customer segments or industries.

Develop plans to improve CSAT / NPS / Scores of training programs over-time. What We Do Today, prospecting and relationship building are very labor-intensive, costly, difficult, fragmented, and opaque processes undermined by outdated technology, information, and data entry that turns people off.

Maintain accurate records of training activities, customer participation, and performance metrics. Mission To help the world connect to opportunity and positively impact billions.

Analytical mindset, with the ability to assess training program effectiveness and make data-driven improvements.

SEAMLESS AI CAREERS SOFTWARE

Familiarity with multimedia tools and software used to develop e-learning resources.

Identify training gaps and work with relevant stakeholders to develop new training content and resources.

Stay up to date with industry trends, best practices, and training methodologies to continuously improve the training materials and delivery methods.Collect and analyze customer feedback regarding training effectiveness and incorporate insights to enhance one-to-many training programs and education.Collaborate closely with cross-functional teams, including Product Management, Onboarding, Marketing, and Customer Success, to ensure training programs align with product updates, launches, and customer needs.Develop and implement a comprehensive training curriculum that maximizes customer adoption, product usage, and retention rates.Create high-quality, engaging on-demand training materials for certification, such as video tutorials, user guides, and interactive modules to cater to diverse customer learning needs.Conduct daily customer webinar training sessions to educate customers on Seamless.AI product features, best practices, and industry trends.Additionally, you will actively seek and incorporate customer feedback to continuously improve our training programs and educational materials. You will be responsible for designing and delivering customer training programs through various channels, including daily webinars, on-demand recordings, and creating new training curriculum. You will play a crucial role in ensuring our customers have the knowledge and skills to effectively utilize Seamless.AI products and services.

The Opportunity We are seeking a highly motivated and experienced Customer Training Manager to join the Seamless.AI team as the Customer Training Manager.

Seamless ai careers